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"It all starts with people – getting to know each other and the culture of the organization."
"Liberating the employees, listening to them, and working with them is how we are able to improve enterprise results." |
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What we do – |
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We help companies achieve levels of excellence in their industries beyond their expectations. We do this in response to their pain caused by issues such as margin erosion, lack of successful new products, declining competitive positioning, and falling sales. We also do this to bolster success, for example in helping you to ramp up operations in response to unexpected demand. We understand business and business processes. You understand your customers, products, markets, and competitive environment. Through a combination of experience, methods, and tools, we integrate our knowledge and expertise with your business to achieve the results you deserve. Getting to know the people Our consulting experience, dating back to the late 1980s, helps frame how we engage with prospective clients. It all starts with people – getting to know each other and the culture of the organization. We believe that the vast majority of people come to work to do good things; to work for an organization that earns their respect and that of their peers. Liberating the employees, listening to them, and working with them is how we are able to improve enterprise results. Getting to know the issues and opportunities Our clients universally want to improve top line or bottom line results. Before we do anything, we conduct a macro assessment of the organization to understand the issues and opportunities. We do not charge for the assessment, except for traveling expenses, and we use this opportunity to meet key employees, collect and analyze certain data, and quantify the impact of a formal engagement. Getting to know the results Once we agree to engage, we typically engage for 9-18 months on a fee plus incentive basis. Our methods are cross-functional team and process based. We use measures to determine progress towards objectives, or what we call results. Organic top line growth and margin improvements are usual financial results and we also work on process metrics of cycle time and first pass yield. Our engagements include an online tool we call Sarvottam, which tracks future financial performance using a web browser. Building Trust Our goals and values lead us to work for people we like and for people who want us engaged. By being objective outsiders with no aspirations for advancement through the internal management structure, we build a mutual trust that allows us to confront difficult issues at all management levels. This trust builds over time and leads to lasting relationships and continuing dialog long after we have completed our formal engagements. Management teams Many engagements use Bay and Baker Members as change agents working side by side with client employees for the term of the engagement. We also provide experienced management teams under certain conditions. Most often these teams (2-3 executives) become your full time employees for a period consistent with your needs. |
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Interested in more details? Leave us a call back message now.... |
Steve Jobs, Fortune, November 9, 1998 |
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© 2007 Bay and Baker LLC |
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Innovation has nothing to do with how many R&D dollars you have. When Apple came up with the Mac, IBM was spending at least 100 times more on R&D. It’s not about money. It’s about the people you have, how you’re led, and how much you get it.